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Preparing for your Biometric Service Appointment

Preparing for your Biometric Services Appointment

UCSIS has closed the Biometric Processing Unit (BPU) in Alexandria, VA and no longer accepts written requests to reschedule appointments at application support centers. You should call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833) to reschedule your appointment before the date and time of your original appointment and establish good cause for rescheduling.

You must call before the date and time of your original appointment and show that you have good cause to reschedule the appointment. If you do not follow these instructions and do not show up for your scheduled appointment, USCIS may consider that the application or petition has been abandoned and, as a result, they may deny it.

 

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