U.S. Citizenship and Immigration Services has extended the myProgress service (formerly known as custom processing times) to Form I-821, Application for Temporary Protected Status, and Form I-485, Application to Register Permanent Residence or Adjustment of Status. myProgress will initially only be available to family-based Form I-485 or Afghan special immigrant applicants.

myProgress provides applicants with access, in their own online accounts, to personalized wait time estimates for the main stages and actions of their case, including the final decision on their case. Although estimates are based on case types and historical patterns, they are not a guarantee of timing and cannot take into account all possible unique application processing factors.

myProgress was implemented to improve the customer experience by proactively addressing applicants' concerns regarding the status of their benefit claims while they wait for a decision, demonstrating our commitment to both supporting Executive Order 14058 on Experience Transformation of Federal Client and Service Delivery to Rebuild Trust in Government Mandates, as well as to reduce the need for case status inquiries. We anticipate that the expansion of myProgress will increase transparency in the adjudication process.

In addition to Form I-485 and Form I-821, myProgress is available to applicants who have a USCIS online account who submit Form I-765, Application for Employment Authorization; Form I-131, Application for Travel Document; Form N-400, Application for Naturalization; Form I-90, Application to Replace Permanent Resident Card, or Form I-130, Petition for Alien Relative.

To view myProgress, applicants must first create a USCIS account online or log into their account and select their pending application. If you submitted your application electronically or linked one of the applicable forms to your online account using an online access code, you will see a tab titled “myProgress” for your application. The myProgress tab shows the estimated wait time until your case has a decision, along with a check mark next to the stages as they are completed:

• Confirmation that your request was received;
• Movement of the application through processing and adjudication; and
• The decision on the case.

Applicants will still need to visit the website Case Processing Times to determine if they are eligible for a service inquiry for a case outside of normal processing times.