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Avoid Scams: How the IRS Communicates

The Internal Revenue Service (IRS) offers clear guidance to help you identify whether a communication you receive is legitimate or a scam. Knowing how the IRS communicates with taxpayers allows you to protect your personal and financial information.

Below, we explain the legitimate ways the IRS might contact you and how to spot the red flags.

 How does the IRS communicate with you?

The IRS almost always communicates first by mail. If you receive an unexpected call, text, email, or visit, it's important to verify before sharing any information.

Common forms of legitimate contact:

  • Postal mail: This is the primary route. The IRS will send you a letter with clear details about any debts, audits, or requests for services.
  • Phone Calls: In some cases, such as when there is an outstanding tax debt, an IRS agent may call you, but always after you have mailed correspondence.
  • In-person visits: On rare occasions, IRS agents may visit you at your home or business, especially for audits, tax debts, or related investigations. These agents must show an official ID (HSPD-12) with a photo.

 Warning Signs: How to Tell if It's a Scam

Be careful if someone:

  • Demands immediate payments via gift cards, cryptocurrencies, or wire transfers.
  • Threatens you with arrest, deportation, or license suspension if you don't pay immediately.
  • Asks you for sensitive personal information by phone, text message, or email.
  • Sends you emails or messages with suspicious links.

The IRS will never:

  • It will ask you to pay via gift cards or instant transfers like Zelle, Venmo, or cryptocurrency.
  • They will demand full payment without giving you the opportunity to appeal or question the debt.
  • He will contact you through social networks.

What to do if you suspect a scam?

  • Do not reply or provide personal information.
  • Do not click on links or download attachments.
  • Report the scam by forwarding suspicious emails to phishing@irs.gov.
  • You can also report fake calls or messages to the Treasury Inspector General for Tax Administration (TIGTA) at treasury.gov/tigta.

Protect yourself and stay informed

Always verify any communication claiming to be from the IRS. If you have any questions, you can contact the IRS directly through its official website: www.irs.gov

Remember: Protecting your information is your responsibility. Being informed is the best way to avoid becoming a victim of fraud.

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